Connecting Your Business Through Innovative & Seamless Wireless Network Service & Support
At MLAN, our goal is very simple: to help you define and achieve your company’s wireless goals. From the beginning of our partnership, our team will work with you to define and actualize a custom wireless strategy that works for you, and we will guide you through the technical approaches necessary to meet your current and future connectivity needs.
Behind every one of our world-class systems is a network of intense encryption and access control. MLAN has simplified this process with automated self-healing remediation strategies to ensure that your users are consistently online and supported.
Whether you offer free network to all customers, employee and guest user Wi-Fi Hotspots, selective access to customers, or prepay and ‘pay as you go’ subscriptions – MLAN has a support service that is flexible, personalized to your business – all at a balanced cost.
The MLAN Consulting Wireless/Wi-Fi Technical Support Call Center provides 24/7 professional, over the phone, technical support for your guests/customers/clients and your designated employees. Using your own toll free 800 number provided by MLAN, calls are answered by a live, trained technician who is committed to solving end user problems. MLAN also provides troubleshooting to resolve problems reported by users, and those issues are escalated according to standards and policies defined by you.